Metro Manila landline numbers migrate to 8-digits from 7 on Oct. 6

Telecommunication providers and other business establishments have reiterated the migration to 8-digit landline numbers from 7 digits effective Oct. 6, in compliance with the directive of the National Telecommunications Commission (NTC).

Under NTC Memorandum Order No. 10-10-2017, each telco was given an "identifier" as an additional prefix to add to existing phone numbers with the area code (02).

The change was imposed to cater to the growing number of landline users in the area, providers Globe Telecom and PLDT, Inc. have said.

Globe landline customers with area code (02) will have to add number "7" to their existing number starting Oct. 6. Its subsidiary Bayan Telecommunications was assigned the number "3" as its identifier.

SAMPLE FORMAT FOR GLOBE/DUO:

New format (02) 7210-XXXX from (02) 210-XXXX

SAMPLE FORMAT FOR BAYAN TELECOMMUNICATIONS:

New format (02) 3220-XXXX from (02) 220-XXXX

Number "8", meanwhile, was assigned to PLDT Inc. All landline numbers with area code (02) under PLDT Inc will have to add the number "8" before the existing 7-digit numbers, the telco announced on its Facebook page.

SAMPLE FORMAT FOR PLDT:

(02) 8535889

After the migration, 7-digit phone numbers will no longer be reachable, PLDT Inc said.

During the migration period, consumers may experience a 5-hour downtime from 12 a.m. to 5 a.m. on Oct. 6, the telephone companies said.

Banks and other businesses have also announced the migration of their hotline numbers to 8 digits, following the identifier assigned to their respective telco service providers.

Updated hotline numbers of major banks:

• UnionBank: (02) 8-841-8600
• BPI: (02) 889-10000
• BDO: (02) 8631-800
• Security Bank: (02) 888-791-88
• EastWest Bank: (02) 888-1700

Meanwhile, the Directories Philippines Corporation (DPC) on upcoming telephone directories for next year, such as:

PLDT Metro Manila

• 4 column book
• Issue date: June 2020
• Coverage: Manila, Caloocan, Las Piñas, Makati, Malabon, Mandaluyong, Marikina, Muntinlupa, Navotas, Parañaque, Pasay, Pasig, Quezon City, San Juan, San Pedro, Taguig, Valenzuela and Pateros

Residential subscribers will receive:

• White Page Listing
• Residential Listings
• Government & Business Listings
• Yellow Page Listing
• Household & Business

Commercial subscribers will receive:

• White Page Listing
• Government & Business
• Yellow Page Listing
• Household & Business
• Commercial & Industrial

BAYANTEL NCR
4 column book
Issue date: July 2020
Coverage: Kalookan, Quezon City, Manila, Malabon, Navotas and Valenzuela

GLOBE NCR
4 column book
Issue date: September 2020
Coverage: Makati, Mandaluyong, San Juan, Pasig, Marikina

GLOBE LUZON
4 column book
Issue date: November 2020
Coverage: Cavite, Batangas, Occidental Mindoro, Oriental Mindoro and Palawan

• White Page Listing
• Residential
• Government/Business
• Yellow Pages

The PLDT Metro Manila telephone directory would revert to a original two-volume, four-column fatter format, while the BayanTel and Globe directories bounded in combined volume-bound, while the regional telephone directories reverted to the old format from 1987-88 to 2002-2003 such as the CALABAR/Mindoro/Romblon, Iloilo/Capiz/Guimaras, Negros Occidental/Negros Oriental, Cebu and Davao/Surigao del Sur directories using four-column combined format, while the Ilocos/Abra, Benguet/Mountain Province, Cagayan/Isabela/Nueva Vizcaya, Pangasinan/La Union, Pampanga/Tarlac/ClarkTel, Bataan/Zambales/SubicTel, Bulacan/Nueva Ecija/Aurora, Quezon/Bicol, Palawan/Marinduque/Masbate, Bohol/Leyte/Southern Leyte/Samar, Zamboanga, Misamis Occidental and Oriental, PhilCom-Cagayan de Oro, Maratel-Iligan and General Santos/Maguindanao/North and South Cotabato/Sarangani/Sultan Kudarat directories using two-column smaller combined format.

In this edition, it would have these innovations: the current look, better format, clearer, sharper-looking full-colored advertisements, separate sections for government, business and residential sections, complete Zip Code of the Philippines and expanded Fax, Email and Website Section, plus various sections which used in the 1993 edition.

The IBC or Inside Back Cover features the Painting.

https://news.abs-cbn.com/business/10/04/19/metro-manila-landline-numbers-migrate-to-8-digits-from-7-on-oct-6

Migration to 8-digit landline number starts October 6

By Emmie Abadilla 

Wireless landline users in the metropolis and some nearby provinces need to dial an extra number when making a call starting Sunday, October 6, 2019.

The current 7-digit phone numbers of PLDT’s wireless landline subscribers in Metro Manila, Rizal, San Pedro, Laguna, as well as those of Globe Telecom and its subsidiaries, and everyone within the 02 area code, will be moved to the 8-digit format, in accordance with the National Telecommunications Commission (NTC) directive.

The NTC issued Memorandum Order No. 10-10-2017 on October 27, 2017, requiring local telephone companies to do the migration “to address the insufficient number of assignable exchange codes” and cater to the surge of landline customers in major cities.

The commission assigned each telco with a public telecommunications entity (PTE) identifier as an additional prefix to their phone numbers. The assigned PTE identifier for PLDT is 8. However, some PLDT vanity numbers with 5-digit telephone numbers will also be changed. All PLDT vanity numbers and shortened numbers in Metro Manila will be extended to 8-digits.

For Globe and subsidiary Innove, the PTE identifier is 7, while for Bayan, its PTE is 3.

The migration process for subscribers of the country’s telcos starts Sunday morning, from 12:01 a.m. until 5:00 a.m. During this period, affected customers may experience service interruption as telcos update their system to the new format.

The voice services of PLDT Metro Manila subscribers will be affected. These are the direct lines, trunklines, PLDT Landline Plus, Call All, FEX Lines, SIP Trunks, ISDN, and Vanity Numbers, including virtual numbers like short-digit numbers, Toll Free (domestic, international and universal), Premium numbers such as embassy hotline and 1-900 service hotline, #MyNumber.

PLDT HOME customers should expect 5 hours (from 12 midnight to 5 a.m.) downtime, or no dial tone, during the migration period. Provincial and international callers will not be able to reach all Metro Manila lines during the activity.

For important calls during the migration, telcos encourage customers to use other available means of communication.

PLDT said its subscribers and those calling them will have no difficulty adjusting to the number change. All they have to do is add the number ‘8’ at the start of the current 7-digit landline number.

To illustrate, if one’s existing PLDT number is XXX-XXXX, then it will become 8XXX-XXXX.

Callers from the provinces will only need to do the usual national direct dialing procedure which now includes their Metro Manila contact’s 8 digit number: Dial 0 + Area Code (2) + 8 digits landline number.

Those outside the Philippines will have to dial 00 + Country Code (63) + Area Code (2) + 8 digits landline number.

On the other hand, a Globe or Innove customer with existing landline or DUO number of (02) 210-XXXX will have to use (02) 7210-XXXX by October 6. A Bayan customer will have to change his number from (02) 220-XXXX to (02) 3220-XXXX.

The following are the 3-digit prefix for Globe and Innove which will require the assigned PTE identifier “7” at the beginning of the prefix: 210-219, 225, 238-239, 261, 263-266, 349, 358, 368-369, 473, 482, 500-509, 576-577, 585-587, 610-619, 621-625, 717-720, 728-730, 738-739, 744-748, 750-759, 791-799,900-910, 914-919, 933-934, 940, 943-946, 949-950, 954-960, 964, 966, 968, 970-976, 978, 980, 987, 989.

The following are the 3-digit prefix for Bayan which will require the assigned PTE identifier ”3” at the beginning of the prefix: 220-224, 226-228, 262, 377-394, 406-419, 427-428, 430-440, 443-450, 453-456, 466-469, 474, 480-481, 483-499.

The National Complaint Hotline 8888 and emergency special numbers which are less than 7-digits and start with 1 or 9 such as Emergency Hotline 911, MMDA 136, Lifeline Arrows 16911, and Rescue Operations 161, among others, will remain the same.

Originally, NTC set the migration date for March 18, 2019, but the Bankers Association of the Philippines and Credit Card Association of the Philippines petitioned to have it moved to a later schedule.

For three months after the October 6, 2019 migration (until January 6, 2020), customers who incorrectly dial the old 7-digit numbers will hear a special announcement, saying the number has been changed to 8-digits (toll-free). After the special announcement is played, the call will be terminated and customers have to redial using the new 8-digit number.

https://business.mb.com.ph/2019/10/04/migration-to-8-digit-landline-number-starts-october-6/